Prior to the onset of COVID-19, youth (aged 15 to 24) were already three times more likely to be unemployed compared to adults, while 126 million young workers were in extreme and moderate poverty worldwide (International Labor Organization, 2020). According to the data by CMIE, people below the age of 30, in India, account for only a fifth of the total employed persons in spite of the fact that a massive 64% of our population is below the age of 35.
With the already strained conditions, the devastating pandemic has caused a large part of the youth in India, today, to look at its future with even greater uncertainties in comparison to the past. With rising qualms around the job scenario and reopening of colleges and schools, the Millennials and Gen-Z are finding it difficult to protect their interests and maintain mobility.
In this article we try to put to light some crucial questions that need the attention of the Millennials and Gen-Z in pursuit to stay relevant to the changing business dynamics and altering employment needs, especially today.
The coronavirus pandemic has drastically increased the risk pertaining to subsistence of many businesses leading to businesses going through extreme changes on organizational levels. Times are such that the only mode of communication left with us is through phone and video calls. Hence, effective communication is what is the need of the hour wherein we are able to put across our points without having to offend someone.
The youth today, needs to develop a lifelong learning approach along with an attitude that makes one a better human. We live in a platform economy wherein we rate the Uber driver and he rates us back. These ratings affect the business. For example, if you have a bad rating, your chances of getting a cab are reduced considerably and that holds true for the driver as well. He shall suffer a reduction in passengers due to a bad rating and might even lose his job. All this makes being ‘good’ a necessity. But that must come from within, shouldn’t it? One must possess soft skills and when we say soft skills, we are not just talking about fluency in English. It comprises a range of qualities like being empathetic, sensitive and having the right mindset to understand and process, without getting offended, someone else’s point of view.
Today, it is important to empathize not just with your peers but also your customers in order to regain brand loyalty and customer trust. Empathizing with customers makes it easier to understand what moves them, incentivizes them and leads them to form an opinion. This makes it crucial for the employees and even the employers to undergo the process of reskilling and upskilling in order to stay relevant. One must focus on adding value by learning new skills, enhancing them further and maintaining a flexible attitude.
In our interview with the editor of a reputed news website, who refrains to be named, he opined that with the changing business dynamics, upskilling has become imperative in today’s time and circumstances.
Hence, now is the time to think about what we need to learn and unlearn to enable a future wherein we are able to handle such crises with even greater efficiency. And more than that, how we can focus on to evolve and innovate even in stressed circumstances, but with humility.
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